Are you insured?
Yes, we are. Make a habit of asking your prospective tree service company if they are insured because of the risks involved in doing tree work. We can readily provide you with our insurance documentation along with the contract, so you can review everything before we begin the job.
Are you licensed?
Definitely. We urge you to never do business with any contractor that doesn't show proof of their license. Most often than not, companies that are not licensed don't have enough skills and the proper equipment to carry out any tree care projects, so be wary of them. Further, insurance providers may invalidate your claims if the tree service is not licensed. Entrust your trees and property to legit professionals who know how to perform tree service safely and efficiently.
What do you do with the tree limbs once the service is done?
We are pleased to tell you that cleaning up all limbs and debris are included in our estimates, so you don't have to worry about your yard being a mess once we are done. Every time we perform tree service, we make sure to clean our client's yard and leave no trace of tree residue. Some of our customers request us to leave the limbs and do the clean-up on their own to save some cash. But, in most cases, the amount of dirt and wood is too much for the homeowner that's why they leave the job to us. If it happens this way, our customers get billed more than if they had let us clean the debris while on the task of trimming or removing the tree.
I have power lines running through my tree. Is that a problem?
Absolutely not. We are aware of the dangers involved in working near power lines but our years of experience and training give us confidence that we can perform tree trimming or tree removal safely even with the presence of hazardous situation like this. In rare cases, when we can't work around them, we can call a third party provider to get the power lines out of the way so we can begin the tree work. We can assure you that it won't take long before we can bring the supply of power back in your home.
Will there be any damage to my yard?
We can give you our word that nothing in your property will be damaged throughout the tree service. However, there are inevitable instances when there may be minor damage to your lawn due to pieces of wood that are produced by tree removal or trimming. Rest assured that we will keep the damage to a minimum and protect your landscaping at all cost.
My tree is growing over my house. How will you trim or remove my tree without damaging my roof?
When we say we are the best at what we do, we mean it. We have certified arborists and tree technicians who have been trained to do challenging jobs. Our team will carefully plan our action before performing tree work to ensure your property's safety. We use safe approaches and tie off the part of the tree to be cut and ensure it falls in a safe direction. We will slowly lower the portion down and reduce its size even more.
It's typical for us to encounter wildlife when doing tree services and we are aware of the ordinances concerning them.
Honeybees: We have crews who specialize in caring for and protecting honeybees. They come to the site and move the hive without added charge.
Birds of prey: The simple answer to this question is that we shouldn't get in the way of these species.
Squirrels: We do our best not to harm squirrels even as we cut their nests out of the tree. Squirrels always have alternate nests to transfer their babies to.
What is the perfect timing to trim my tree?
When your purpose for tree trimming is to get rid of dead, dying, or damaged branches, there is no best timing, but as soon as possible. However, there are tree species that benefit from being trimmed during their dormant season. Multi-seed fruit trees such as apple, pear, and mountain ash are ideal to be trimmed in the winter.